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Tekken 7 experiencing online play connectivity issues, players reporting 'lost connection' error

Posted by Steven 'Dreamking23' Chavez • June 2, 2017 at 1:40 p.m. PDT • Comments: 102

Tekken 7 has seen its official release today on Xbox One, PlayStation 4, and PC. Long-time fans of the series are excited to get their hands on the latest in the legendary franchise, however, it seems that the game is currently experiencing some connectivity issues.


Numerous players have reported a "lost connection" error when attempting to play the online mode. Apparently, players are struggling to get into any ranked matches.

I went ahead and tried my luck with the online to see if the reports were accurate, and unfortunately, they are. Heading over to the ranked match list, I was only able to squeak through and get one game after several "lost connection" messages sprouting up immediately after I selected an opponent.

After that, I couldn't even get any matches to pop up on the list.

You can see one of my attempts with the error message below.

Tekken 7 online error image #1
Click images for larger versions

Another way to join ranked matches is via the "warm-up" option. Basically, you can sit in a training room while you wait for fight requests to come through.

This footage from Disasterz shows that this method is also plagued by the issue.

Tekken series Producer Katsuhiro Harada addressed the issue on Twitter, offering a potential solution.

"After entering the match list, wait for a while without selecting from the list," Harada explained. "Plz accept if pop up comes out in that state."

As of right now, it appears that Bandai Namco has not made an official statement on the matter. We will update this story as more details unfold.

Mentioned by darius.smih7924 and Shinobi_Ray.
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